Privacy policy

BrightNest.live respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect customer information when you visit our website, purchase products, or communicate with our team.

This Privacy Policy applies to:

https://www.brightnest.live/

1. Information We Collect

When customers use BrightNest.live, we may collect information necessary to provide services and improve shopping experiences.

Personal Information

This may include:

  • Name;
  • Email address;
  • Shipping address;
  • Billing address;
  • Telephone number;
  • Payment-related information processed through secure payment providers.

Order Information

We may collect:

  • Purchased products;
  • Order details;
  • Payment transaction information;
  • Customer service communications.

Website Usage Information

We may automatically collect:

  • IP address;
  • Browser type;
  • Device information;
  • Pages viewed;
  • Website interaction information.

2. How We Use Information

BrightNest.live may use collected information to:

  • Process customer orders;
  • Deliver purchased products;
  • Provide customer support;
  • Respond to inquiries;
  • Improve website functionality;
  • Detect fraudulent activities;
  • Maintain transaction records;
  • Enhance customer experiences.

3. Payment Information Security

BrightNest.live does not store complete payment card details.

Payment information is processed through secure third-party payment providers that maintain appropriate security practices.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website performance.

Cookies help us:

  • Remember customer preferences;
  • Maintain shopping cart functions;
  • Analyze website usage;
  • Improve online experiences.

Customers may manage cookie settings through their browser.

5. Information Sharing

We may share information with trusted service providers when necessary, including:

  • Payment processors;
  • Shipping providers;
  • Website service providers;
  • Fraud prevention services;
  • Legal authorities when required.

We do not sell personal information for unauthorized purposes.

6. Data Security

We use reasonable security measures designed to protect customer information from unauthorized access, misuse, or disclosure.

However, no internet transmission method can guarantee absolute security.

7. Customer Privacy Rights

Customers may request information regarding their personal data, including:

  • Access to personal information;
  • Correction of inaccurate information;
  • Deletion requests where applicable;
  • Details about information practices.

Requests may be submitted through:

Email: [email protected]

8. Children’s Privacy

BrightNest.live offers toys and creative products. We do not knowingly collect personal information from children without appropriate authorization.

9. Privacy Policy Updates

We may update this Privacy Policy periodically.

Any changes will be posted on this page.