Shipping policy

At BrightNest.live, we understand that receiving your order safely and efficiently is an important part of your shopping experience. We carefully prepare toys and DIY bracelet products to ensure they arrive in good condition.

1. Shipping Availability

BrightNest.live provides shipping services within the United States.

All products are inspected and securely packaged before shipment.

2. Shipping Fees

BrightNest.live provides:

Free shipping on eligible orders.

For orders totaling less than $10.00 USD, customers will be charged:

$5.99 USD shipping fee

during checkout.

3. Order Processing Time

Orders are generally processed within:

1–3 business days

after payment confirmation.

Processing may take longer during:

  • Holidays;
  • Promotional events;
  • High-volume periods;
  • Unexpected operational delays.

4. Delivery Time

Delivery times depend on:

  • Destination;
  • Shipping carrier;
  • Weather conditions;
  • Transportation schedules.

Tracking information may be provided after shipment when available.

5. Shipping Address Accuracy

Customers are responsible for providing accurate delivery information.

BrightNest.live is not responsible for delays caused by incorrect addresses.

6. Lost or Damaged Packages

If your package is lost, delayed, or damaged, please contact:

Email: [email protected]

Our team will review available information and assist with the next steps.